Support tickets are handled between 9:00 AM to 6:00 PM (GMT +5:30) - Monday to Saturday
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New TicketCheck Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket StatusBasic Technical Support
- Ticket Handling Time: 9 Am to 6 PM (IST)
- First ticket response within 24 hours in working days (Monday-Saturday)
Pro Technical Support
- Ticket Handling Time: 9 Am to 6 PM (IST)
- Ticket response within 48 hours (Assign to theme/plugin/extention developer)
Critical Technical Support
- Scheduled appointments only
- Live chat support and discussion via Skype, Hangouts, etc